London-based Litigation Support Project Coordinator

• Our client, an international Top 100 AM Law Firm, has an immediate opening in their London, England office for an experience Litigation Support Project Manager / Coordinator.
  

   

  This role will be responsible for advising the firm, its attorneys, and its clients on preferred methods of organizing and automating litigation, focusing on the firm’s litigation-oriented practice groups. This role is also responsible for identifying and assisting in the implementation of technologies that advance the cause of clients in specific matters and the firm and/or its practice groups in broader group-wide initiatives. The individual in this role will act in a consulting capacity and will operate as a time-keeper. The qualified candidate is expected to engage early in the life of matters, assess data and information needs, identify the most cost-effective process and technology solutions, assist in the acquisition and implementation of key technologies, and then effectively manage the delivery and successful use of those solutions.

  The Litigation Support Project Coordinator advises on a wide variety of systems and technologies including, but not limited to, evidence management (e.g., documents / files / transcripts / images), electronic discovery (identification, harvesting, conversion and management), docketing, matter management at micro and macro levels, specialized databases and trial presentations. The person may also assist with practice and expert systems, intranets, extranets, and knowledge management and eBusiness initiatives.
  

   

  Other responsibilities may include, but are not limited to:
  • Meeting with attorneys to analyze case needs and determine appropriate case automation plans.
  • Preparing recommendations, budgets and project plans for acquiring and implementing recommended solutions.
  • Defining business and technical requirements and then developing and/or coordinating the development of specialized databases or programs.
  • Implementing and/or overseeing implementation of agreed upon solutions, providing interim first-level support and then preparing and affecting the successful transfer of support responsibilities to the appropriate internal and/or external resources.
  • Managing relations with outside vendors (for such tasks as eDiscovery processing, document coding, imaging, OCR conversion, and custom software development) which includes preparing requests for proposals (RFPs), soliciting and evaluating vendor proposals, overseeing work in progress, reviewing work performed and approving invoices.
  • Addressing automation needs of litigation groups by surveying market for new technologies and tools, evaluating alternatives, forming recommendations and assisting in acquiring and implementing new technologies.
  • Assisting in the preparation of manuals and instruction materials for training personnel in litigation tools and processes and providing training when appropriate, especially with vendor provided tools.
  • Diagnosing and correcting system and network problems related to litigation services tools and serving as a technical liaison to appropriate vendors.
  • Working with members of other technology groups at firm to resolve technical problems that may arise.
  • Handling multiple projects and priorities under stressful circumstances.
  • Operating as a timekeeper in a timekeeping environment.
  • Serving as an advisor and/or consultant to attorneys and their clients regarding automation needs.
  • Contributing to the firm's Service Matters initiative to consistently improve its image internally and externally. Must display professionalism, quality service and a "can do" attitude to internal members/departments of the firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person.

   

  Required Skills
  • Must exhibit mastery and/or high familiarity with the litigation process, law firms, and litigation specific software tools such as CaseMap, Introspect, Concordance, Summation, JFS Litigators Notebook and image capture and viewing systems (e.g., DocuLex, IPro).
  • Must possess high familiarity with relational databases such as Microsoft Access, their design and use is required.
  • Must possess the ability to conceptualize and communicate to non-technical audiences the lifecycle of litigation information and data, determine the feasibility of automating matters, and implement recommended solutions.
  • Must understand various data storage methodologies; effective methods for harvesting information from those sources using evidentially defensible methods; strategies for converting harvested data to reviewable form; various review methodologies and systems, including vendor-hosted ASP solutions; and methods of effective electronic production.
  • Determining specific application requirements, manage the implementation of these requirements and, when necessary, learn new technologies that meet these requirements.
  • This person must be able to handle high stress situations and deal successfully with conflict.
  • Must possess strong presentation and communication skills in order to interact effectively with firm attorneys and their clients.
  • Experienced in the process of automating legal processes and must be able to communicate technical concepts to non-technical personnel in a clear manner.
  • Possess strong project management skills and the ability to manage multiple assignments.
  • Well-organized, attentive to detail, and willing to take ownership of client requests and his/her team’s success. (S)He must have a strong client-service orientation.
  • Local and out of town travel occasionally will be required
  • Bachelor’s Degree preferred or significant relevant experience.

   

  Required Experience
  • Minimum two years (2) years experience with legal technologies, including at least (1) in an advisory capacity, and at least (1) year managing projects, preferably in a law firm environment.
  • Project leadership experience required.
  • Prior experience as an attorney or legal assistant highly preferred.

  • Must be capable of operating independently, with minimal supervision.

  • Must be a British citizen, or have independent sponsorship to work in England.