Litigation Support Specialist

• Job Description

  Our client, a prestigious Top 100 AM Law Firm, has an immediate opening for a Litigation Support Specialist to join their nationwide team, working from the Dayton, Ohio office.
  

  The Litigation Support Specialist is responsible for helping to implement technology solutions devised by and for the firm’s attorneys and their clients. Many of these responsibilities involve routine, manual processes that must be performed in order to keep systems operating efficiently and client relationships running smoothly. Some of these responsibilities are freestanding and assigned, and work thereon is performed independently. Other responsibilities are in support of Litigation Support Coordinators and Discovery Solutions Services Engineers in their activities.
  

  The desired work hours for this position are either from Tuesday-Friday or Monday-Thursday from 2pm-11pm, plus one weekend day – either Saturday or Sunday from 10am-7pm. (May be flexible on days and hours).

  Duties may include, but are not limited to the following:

  • Facilitates the production of documents to litigation adversaries, regulatory authorities and other parties.
  • Facilitates the processing of electronic documents into databases for attorney review.
  • Converts data between various file formats, assists in data normalization, and creates appropriate file directory structures for the management of data.
  • Provides routine assistance to Litigation Support Coordinators and Discovery Solutions Service Engineers in meeting project deadlines (e.g. assisting with FTP uploads and downloads and facilitating productions).
  • Organizes documents from litigation support databases and other electronic media and assists in creating electronic document productions.
  • Loads database and image data files into litigation support packages; tracks and logs electronic media.
  • Participates in software testing processes (whether of custom software or vendor upgrades).
  • Troubleshoots litigation support database problems.
  • Displays professionalism, quality service and a "can do" attitude to internal members/departments of the firm.

  Required Skills:

  • Familiar with and demonstrates a strong aptitude for technology is a plus.
  • Specific technologies with which special ability is important include litigation support tools (e.g., Concordance, IPRO, and LAW 5.0); intranets and extranets, imaging, and database applications.
  • Experience with electronic discovery systems a plus (Recommind Axcelerate, Autonomy Introspect, LexisNexis Concordance, Documatrix, Ringtail, etc.).
  • Ability to author and develop scripts using programming languages is a plus
  • Possess a strong client-service orientation and be responsive to client needs.
  • Ability to manage multiple projects at a time and work well under deadlines in a well organized manner.
  • Ability to perform and document assigned responsibilities with minimum supervision and is able to receive and act upon instructions from more senior members of project teams.
  • Capable of tracking time as a timekeeper, and allocating it appropriately to client and departmental matters.
  • Attentive to detail and capable of filing project materials in an orderly and timely fashion.
  • Ability to work effectively with both users and technical staff in team-oriented environments.
  • Good oral and written communication skills and interpersonal skills including the ability to effectively communicate technical information to both technical and non-technical personnel.
  • Ability to work successfully and independently in an atmosphere where meeting or exceeding client expectations and serviced level agreements are paramount despite challenges of, shifting priorities, and deadline pressures.

  Required Experience:

  • Four-year degree or a two-year degree preferred in Computer Science, Information Systems, or other related field or equivalent work experience
  • 1+ years experience working in a Windows OS environment including some exposure to programming languages and relational databases.
  • 1+ years experience with relational databases like MS Access or SQL.
  • 1+ years experience in serviced oriented operation with documented service level agreements and commitment to operational excellence.
  • 1+ years of experience designing, loading, troubleshooting, and creating document databases.
  • 2+ years of prior experience in technology, law firm, help desk, or electronic discovery vendor environment is preferred.